RETURNS

Return ordered products

All ordered products can be returned to us free of charge within 14 days.

How does it work?

Each order includes a return form, instructions and a return label. Fill out the return form and enclose it with your return. Label the package with the return label and take it to the nearest post office. Returns from Germany are free of charge.

Returns for other countries

Please return the package to us at your own expense using a shipping service provider of your choice. Please fill out the return form and enclose it with your return. You can send your return to the following address:

Return address::
WLL Logistik & Service GmbH
Am Schäferbrunnen 3
55268 Nieder-Olm
Germany

 

When will my refund be credited?

Once we have received and processed your return, we will need approximately 10 days to process the refund. The refund will be made to the same payment method that was used to place the original order.